# Offer Activity

Written by Lauren Bock  
June 3, 2026

**Offer Activity** is where you browse your customers, review offer performance, and open individual divisions. Use it to see totals at a glance and drill into the specific division where you need to take action.

## Where to find customers and divisions  
1. Go to **Early Pay** → **Offer Activity** from the left navigation menu, or  
2. Select **View All** on the **Offer Activity** widget on the Homepage.

Each customer card on Offer Activity represents one buyer. Expand a card to see its divisions in the table below. Click a division name to open that division’s detail page.

## Customers vs. divisions
- **Customer:** The company you invoice through C2FO.
- **Division:** A separate early-pay account under that customer—often a business unit, location, or ERP entity.

_Note: You may have several divisions under one customer name. Offers, invoices, and history are tracked at the division level even when you work from a customer card on Offer Activity._

## Market types

Each division belongs to a market type that affects how you price offers:

|     |     |
| --- | --- |
| **Market Type** | **Summary** |
| **Name Your Rate** | You set the rate; the customer accepts or declines. |
| **Fixed Rate** | Predetermined rate structure. |
| **Variable Rate** | Rate is tied to a market reference rate. |
| **Preferred Rate** | Special rate tier offered by your customer. |
| **Inactive** | Market is closed; no new offers until it reopens. |

## Inactive and closed markets

When a market is inactive or closed:
- Existing participating offers may resume when the market reopens.
- You typically cannot place new offers until the market opens again.
- **Offer Activity** and **Invoice Central** may show a **Closed Market** chip or status.

## What you can do from Offer Activity

From a customer card or division row, you can:
- Review participation, acceptance, and estimated funding.
- Turn **Participation** on or off.
- Build or edit an offer.
- Open a division’s details.

## Tips
- Use **Offer Activity** filters to narrow your view by customer or participation status.
- Check closed or inactive markets periodically—they may reopen without notice.
- Use **Find Your Customers** if you expect a buyer on C2FO but do not see them on Offer Activity.