# Viewing Your Division Details

Written by Lauren Bock  
June 8, 2026

## Title: Viewing Your Division Details

After you expand a customer on **Offer Activity**, you can work at the division level—each division has its own invoices, offers, and history.

## Division details page

The division details page is where you manage invoices and offers for a single division. It includes:

- **A summary** of eligible amounts and offer status.
- **Tabs** for invoices and history.
- **Actions** to edit invoices, turn Participation on or off, and build or adjust offers (depending on market type).

📍 **Where to find it:** Offer Activity → expand a customer → click a division name.

## Invoice and history tabs

|     |     |
| --- | --- |
| **Tab** | **Purpose** |
| **Eligible** | Invoices available for early payment. |
| **Ineligible** | Invoices not available for early payment (includes reasons). |
| **Awarded** | Invoices already paid early. |
| **Adjustments** | Customer credits and debits. |
| **History** | Early Pay History for this specific division only. |

## Eligible tab

The **Eligible** tab lists invoices you can include in early-pay offers for this division. The table shows key invoice details, such as:

- Invoice ID
- Amount and original amount (if adjusted)
- Due date and days paid early
- Estimated Deposit Date (when an offer is active or payment is in progress)

## Invoice states

|     |     |
| --- | --- |
| **Status** | **Meaning** |
| **Eligible** | Ready to offer. |
| **In an Offer** | Already included in your active offer. |
| **Excluded** | You removed it from early payment. |
| **Closed Market** | Market is currently closed. |

💡 _Note: Status labels match Invoice Central where both views are available._

## Editing invoices and building offers

Use the invoice toolbar or actions menu to include or exclude invoices.

⚠️ _Note: If the division has invoice automation rules, some edit actions may be disabled until rules are updated on the Automation page._

From the division details page, you can start **Build Offer** with this division pre-selected, or adjust invoices first and then build.

## Awarded tab

The **Awarded** tab shows invoices that have already been paid early through C2FO for this division. Awarded invoices typically display:

- Invoice ID and amount
- Discount applied
- Pay date or deposit-related dates
- Status indicating payment progress

💡 _Note: These invoices are no longer eligible for new offers—they represent completed or in-progress early payments._

## Awarded tab vs. Early Pay History

|     |     |
| --- | --- |
| **View** | **Scope** |
| **Awarded tab** | Invoice-level detail for one division. |
| **Early Pay History** | Award-level rollups across customers with KPIs and downloads. |

Use the **Awarded** tab to reconcile specific invoices; use **Early Pay History** for totals, trends, and exports.

💡 _Note: Some awarded rows may still be in "Processing" status while payment is finalized. The invoice appears as awarded in C2FO, but summary metrics on Early Pay History may not include it until the status changes to "Payment Sent."_